Proofpoint Social Patrol

Protect social media accounts with automated, real-time protection against hacks, phishing,
malicious content, and compliance risks.

Defend your social media accounts with automated, real-time protection against hacks, phishing, malicious content, and compliance risks.


Proofpoint Social Patrol delivers real-time protection and compliance supervision for branded social media accounts encompassing all major social networks. Utilizing our patent-pending technology to detect account hacks, secure compromised accounts, eliminate malicious content, manage connected applications, block phishing, and reduce compliance spending.

Features and Benefits

Protection from Account Hacks
Social Patrol’s built-in feature Profile Lock™ monitors and remediates account hacks in real time. Integrating with social networks via APIs, Profile Lock™ is constantly monitoring your accounts for inconsistencies in profile or publishing patterns that indicate your account has been hijacked. When ProfileLock™ detects account tampering, you will instantly receive an alert so that the unauthorized content can be promptly removed. You also have the option to automatically lock down the account in the event of a hack.

ProfileLock allows you to:

Designate approved account configurations, including authorized owners, images, credentials, third-party apps
Monitor accounts for suspicious behaviors such as spike in publishing volume
Be notified when approved configurations change or suspicious behaviors are detected
Require approval for profile changes
Set automatic lockdown policies or trigger profile lockdowns with the push of a button

Automated Content Remediation

Social Patrol automatically detects high-risk content and can remove it instantaneously. The built-in policy templates help you manage security, compliance, and acceptable use. With ease you are able to set policies for a wide range of industries and regulations; no rule-writing or keyword lists needed. Policies can be executed at predetermined times to prevent sensitive information, such as product announcements, from leaking to the public.

Our patent-pending Deep Social Linguistic Analysis (DSLA) technology is unrivaled in accuracy and has over 110 classifiers leveraging its capabilities. Social Patrol can even analyze text inside images.

Social Patrol Provides:

Three clicks to automated, enterprise-grade security, compliance, and acceptable use policy enforcement
Enforcement options that include log, notify, hide, and delete
Content remediation at unlimited scale – it works 24/7/365 without the cost of a team of moderators
Automatic blocking of persistent bad actors that attack your brand

Social Application Control

Social Patrol provides you control over what applications can publish content across your social networks. With a built-in application categorization, you can whitelist applications allowed to publish content to your accounts. Social Patrol automatically sends you an alert or removes any content posted by an unauthorized app.

Social Patrol’s application controls allow you to:

Enable only authorized apps to publish to your accounts
Receive alerts and automatically remove content when app policy violations occur
Minimize the risk of compromised apps being used to hack social accounts

Risk and Compliance Management

Social Patrol utilizes simple, click-to-comply policy controls and reporting options. Complying with industry regulations and corporate governance standards is a click away. Built-in policies and reports, working across all of your social media properties, assist you in identifying, remediating, and reporting compliance violations. Intelligent archiving saves your time and budget on search and e-discovery. Social Patrol makes social media compliance simple.

With Social Patrol you can:

Instantly identify, remove, and report on posts that pose a compliance or regulatory risk
Integrate with social publishing platforms to pre-review social media content
Automatically archive all social media content, including contextual data on workflow and remediation

On May 4th, 2017 the United States Federal Bureau Of Investigation issues an official statement citing reported Domestic and international exposed dollar losses of $5.3 Billion due to Business Email Compromise between October 2013 and December 2016 – (BEC, Imposter, Spoofing, Fraudulent Email)

May 04, 2017 | Alert Number I-050417-PSA | FBI Public Service Announcement